Services

Organization Development:

With departments, organizations, or coalitions address strategies, structures, processes, people, and cultures that improve effectiveness.

  • Organizational change-resolve organization-wide challenges with focused and comprehensive strategies that tap reservoirs of energy and release potential.
  • Diversity & inclusion-build individual, group, and organizational capacity to incorporate difference, promote justice, and increase effectiveness with staff, members, customers, and other constituents.
  • Organizational design-Align organizational structure, roles, policies, and management systems in service to overall vision and strategy.
  • Planning-Guide the efficient development of long-term strategic and shorter-term operational plans.

 

Leadership Development:

Build the capacity of people who lead throughout organizations and communities.

  • Leadership team development-Clarify goals, roles, and working relationships for intact teams through group coaching, workshops, and guided project work.
  • Individual coaching-Discover and encourage focus, skill, and passion for existing and emerging leaders through individualized support and development.

 

Facilitation:

Design and conduct group gatherings for maximum effectiveness.

  • Meetings-Design and facilitate meetings for effective deliberation and decision-making.
  • Workshops-Design and deliver one-day to one-week participatory learning experiences for groups from 10 to 200+ people.
  • Retreats-Design and facilitate off-site sessions for group renewal, connection, creativity, and learning.
 

Client Spotlight

  • AFSCME
    The American Federation of State, County, and Municipal Employees (AFSCME) is one of the largest unions in the country. Yet its size and political impact needed to expand to achieve success on issues of concern to its members, such as health care. Its Power to Win program calls for all parts of the union to expand organizing, focus on politics, and build the skills and organizations for sustained success. A key feature of the union's change program is Read more...

Client Testimonial

  • American Rights at Work

    When our organization needed help with figuring out how to prioritize and sequence our work, I called Heather. I called her again when I needed a trusted counselor to help me clarify my direction as a leader. When we needed to sort out our management structure, I called Heather. I have found her to be a clear thinker and deep listener. She got us to see ourselves more clearly and to make informed choices. Her patience and persistence allowed us to develop clear work plans, a more reasonable division of labor, and helped me lead with more confidence.

    Mary Beth Maxwell
    Former Executive Director
    American Rights at Work